What We Do
Kindly spun out of GetHapi, an Activation Agency where we ran at-scale community management, gamification campaigns, data processing operations and AI labelling for multinational FMCG Brands, FinTechs, Retailers, and Startups.
What We Handle For You
We are now building Kindly into a specialized Trust and Safety, KYC and Compliance, and AI Data Operations outsourcing provider
Trust & Safety Operations
- Brand Safety and Content Moderation
- Social Media Management and Moderation
- Customer Support and Back-Office Ticket Handling
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KYC and Compliance
- KYC and Enhanced Due Diligence
- On-Boarding Backlog Clearance
- Compliance Operations
Community Management and Customer Support
- Community Management
- Chatbot-Based Gamification Programs for Data Gathering and Engagement
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AI and Data Services
- Data Encoding, Validation and Document Processing
- Retail and E-Commerce Catalog Management
- Real World Data Collection
- Data Labelling and Annotation (text, image, audio, video)
- AI Agent Supervision
Industries We Serve
and Crypto
Startups
Consumer Platforms
E-Commerce
How We Deliver These Services Differently
Here's what sets Kindly apart:
Certified, quality-checked AI collaboration
Our team is trained and certified to work alongside AI tools, with every deliverable passing a two-layer QA check (accuracy + process) before it reaches you.
Proprietary training systems
Built from real experience upskilling hundreds of workers in the Philippines, giving teams fast, consistent ramp-up.
People-first, performance-backed
Fair pay and real growth paths help us keep attrition low, so continuity across your project is the norm, not the exception.
Meet Your Team
We believe that delivering quality work and treating our team well build on each other. Every business we work with wants results. Every person on our team deserves dignity, training, and a real career path. We've built our model around proving both can happen at once.
That's the difference we deliver — work that's fast because of automation, and right because of people who understand your business.
Mark
President
Reese
Chief Finance Officer
Jeh
Head of Operations and Service Delivery
Fred
Data Privacy Infosec and Compliance
Macar
Head of Commercial and Business Development
Chelle
People and Human Resources
Mabel
Performance Management and Wellness
Allan
Database and Admin
Mico
Automations
Aira
Quality Assurance
Grace
On-Boarding Specialist
Tin
Quality Assurance
Our Story
Kindly is built by the founders of Hapinoy and Rags2Riches — Hapinoy, which enabled thousands of sari-sari store owners across the Philippines, and Rags2Riches, which has trained over 1,000 artisans in sustainable fashion manufacturing.
That experience taught us how to turn raw talent into dependable, skilled teams — through training systems, rigorous QA, and real community structures, built over years.
Kindly takes that same playbook and applies it to business process outsourcing and the AI economy. Our teams are trained not just on your workflows, but on the AI tools that make those workflows faster — and every engagement runs on the values that built our roots: fair treatment, empowering upskilling, and work you can trust.
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